The impact of the COVID pandemic is still an issue for many families. George and his wife inherited the family home in north Nashville. He used to work a part-time job before the pandemic, but hasn't been called in for a full year. Their combined social security can cover the basics. George knows how to cut corners and was making it work until both he and his wife tested positive for COVID. A hospital stay for both of them caused them to fall behind on the mortgage. The only program offered from their lender was a deferment with a ballon payment in 3-months. George knew this was not the answer. Rooftop was able to pay the balance owed and ensure George and his wife are able to keep their family home.